Please read this post carefully, regarding the arrangements for contacting us over Christmas.
Please be aware: The below information does not apply to station output. The station output will not be affected during the holiday period. Also, you will still be able to contact the studio, as normal and interact with shows and their presenters. This closure only applies, if you are contacting the station office.
The Shout Radio Office will be closed over the Christmas Holidays. The Office will be closed from 5pm on Thursday 19th December and the office will re-open at 9am on Monday 6th January 2020. During this time, our phone lines will be closed and emails may not be actioned. (Except for the shows inbox and studio inbox) Please note, shows will continue to be broadcast, even though our office is closed.
Please note: Normal Office Hours will continue, up until 5pm on Thursday 19th December and will resume after Monday 6th January 2020. (Normal office hours: Mon – Fri 9am – 5pm)
There will be a Duty Manager On Call while the office is closed for Christmas. However, this service is for EMERGENCIES ONLY. If you need to speak to someone in an emergency, while the office is closed, please call the office as usual on: 01606 339915 as normal, as you will be put through to the Duty Officer on Call.
(IE: If the station goes off air, or another emergency situation, which requires urgent intervention, before the office opens again in January.)
For all Non urgent enquries, please email: email@example.com. For IT related problems, please email: firstname.lastname@example.org. If your IT related problem is urgent, please contact On Call, (once you have opened a ticket by email) via the office phone and explain this to the on call Duty Manager.
For non urgent issues, please contact us in the normal way and we will contact you once the office opens again.
From all of us here at Shout Radio, we wish you a pleasant and safe Christmas and a very Happy New Year.
Shout Radio Management